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Microsoft Dynamics 365 Partner Toronto

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Choosing Microsoft Dynamics 365 is a big step for your company and a great way to move forward, but that’s not the entire process–you also need to choose the right Microsoft Dynamics 365 implementation partner for your business. When it comes to Microsoft Dynamics 365, Toronto businesses know they can trust the experts at Catapult.

Microsoft Dynamics 365 Implementation Toronto

At Catapult, we collaborate with you every step of the way to come up with the best possible ERP and CRM solutions for your particular business’s complex requirements. Our Microsoft Dynamics 365 experts will work with you to customize Microsoft Dynamics 365 Business Central and Customer Service to your Toronto business. We will identify the most relevant CRM and ERP solutions for your unique company, implement them using best practices, and offer ongoing support to keep everything running smoothly.

To learn more about how our implementation process benefits Toronto businesses of all kinds, sign up for a free demonstration today! Your free demo will include a 30 minute consultation with one of our experts, who will teach you how we use best practices for implementation and support, give you a live demonstration of Microsoft Dynamics 365 customized to your unique business needs, and will never put pressure on you with a pushy sales pitch.

Business Central Implementation Partner Toronto

Microsoft Dynamics 365 Business Central allows you to streamline and better manage all aspects of your business in an all-in-one ERP solution. Hiring a Microsoft Dynamics 365 partner to implement the software enables you to have Microsoft Dynamics 365 set up in such a way that it is specifically tailored to your individual company’s unique needs.

With Business Central implemented by a Dynamics 365 expert like Catapult, you will be able to see connected data for sales, accounting, customer transactions, inventory, and more all in one place in order to make better, more informed decisions with data backing them. No more guessing!

Customer Service Dynamics 365 Implementation Toronto

Hiring a trusted Dynamics 365 partner to implement Microsoft Dynamics 365 Customer Service is a step that can move your business forward in many directions. Customer Service CRM solutions allow your entire team to be more productive and efficient by streamlining every aspect of customer service.

Make cross-company collaboration simpler and more effective by connecting your agents with third-party subject matter experts through Microsoft Teams.

Improve agent training and performance by using Dynamic 365 Customer Service Insights to analyze and optimize interactions between agents and customers.

Use agent-facing bots to make more efficient use of your agents’ time, allowing them to be more productive.

Intelligently and automatically match cases to the agent best suited to them based on each agent’s individual skill set and knowledge base though custom entity routing. 

Measure and track customer feedback accurately with surveys sent out after every customer service engagement.

Make business decisions in line with customer feedback through access to combined customer data and survey insights through Microsoft Forms Pro.

Toronto Microsoft Dynamics 365 Support

At Catapult, we offer continual Dynamics 365 support to our clients to ensure that you are getting the most out of your Microsoft Dynamics Business Central and Customer Service solutions. We are always available to troubleshoot and solve issues, answer questions, and walk you through anything that you may need help with. We believe that success comes from collaboration, which is why we work with you every step of the way.


Microsoft Dynamics 365 Training in Toronto

To ensure that your business is taking maximum advantage of the benefits of Dynamics 365 Business Central and Customer Service, we provide your team with comprehensive training on Microsoft Dynamics 365. Our Toronto experts are here to do the heavy lifting with implementation, but we want you to feel confident as a user, which is why we take the time to clearly train you on all procedures that are relevant to your team.