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Dynamics 365 Partner for Edmonton Businesses

Edmonton’s small-to-medium sized businesses trust Catapult as the implementation partner that empowers them to thrive and grow. It is essential to choose the right Microsoft Dynamics 365 implementation partner if you want to guarantee success and receive exceptional service.

Catapult team

“Catapult have certainly helped us think about best practice and will be integral to how we develop the system further. They have been supportive all the way along whether we have needed to check a concept, thought or idea. We look forward to our continued partnership together.”

– Lisa Van Koll, Chief Financial Officer, Tricor

At Catapult, we do more than implementation. We tailor Microsoft Dynamics 365 solutions to fit your unique business needs, unpacking your business challenges and company vision and mapping them to solution capabilities. Our team of experts provides ongoing training, support, and troubleshooting to make sure that you are always getting the most out of your Dynamics 365 implementation.

Our support services include:

  • Access to Microsoft Dynamics 365 experts at all times
  • On-demand training & troubleshooting
  • Post go-live end user coaching
  • Post go-live solution refinement
  • Software updates & system administration
  • Unlimited responsive training
  • New-hire training
  • Refresher training

Dynamics 365 Sales

This app empowers you to optimize your company’s sales processes and increase your closing rate. Dynamics 365 Sales benefits include:

  • Saving agents’ time and improving sales outcomes with automation
  • Easy tracking of contracts, accounts, and sales funnel
  • Ensuring a consistent customer experience and standardized sales process
  • Getting more qualified leads and closing more deals
  • Managing and editing price quotes and order details quickly and easily

Dynamics 365 Customer Service

The Customer Service app improves your business processes by optimizing customer experiences at every touchpoint. Customer Service benefits include:

  • Improving sales engagement with survey insights
  • Generating easy-to-understand, detailed reports on customer data
  • Tracking all customer interactions and escalating issues to the appropriate channels
  • Enhancing customer service using web-based customer portals
  • Saving time and optimize processes with automated workflows

Dynamics 365 Marketing

Enhance and streamline your marketing processes with Dynamics 365 Marketing’s smart solutions. Marketing benefits include:

  • Use AI-driven recommendations to improve email campaigns
  • Automatically trigger customized workflows in response to customer signals with Power Automate
  • Guarantee proper General Data Protection Regulation (GDPR) compliance
  • Automate campaigns, customer segmentation, surveys, web forms, and analytics
  • Easily see which campaigns are successful and which ones need to be altered with custom dashboards to measure performance
powerapps screenshot

Power Apps

Build effective mobile apps, no coding expertise necessary. Power Apps has a simple-to-use drag-and-drop builder with easy ways to add text boxes, video, images, camera, and other media devices to your own custom apps. Applications built using PowerApps can be run on all browsers and are compatible with iOS, Windows, and Android.

Power BI

Power BI is a smart analytics tool that makes it simple to measure and track critical data using visual reports and custom interactive dashboards. With multiple ways to visualize data, including charts, graphs, and reports, you can measure and view your data in the way that works for your individual requirements.

Power Automate

Learn how to automate workflows quickly and easily with Power Automate. Design workflows to automatically send when prompted by various triggers, such as a scheduled time, a button click, or when a task has been completed. Use pre-made templates to build your apps or create your own custom templates.

Choose Catapult as Your Microsoft Dynamics 365 Partner in Edmonton

Whether you are interested in just Microsoft Dynamics 365 CRM, Business Central ERP, or a combination of solutions, get in touch with Catapult today for a discovery call where we will explore your business’s unique priorities and desired outcomes to determine how Dynamics 365 can digitally transform your business.